The University of Tennessee, Knoxville

Tennessee County Municipal Advisory Service

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Operations / Cost Control Measures

Reference Number: MTAS-843
Tennessee Code Annotated
Reviewed Date: September 05, 2017
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Proper attention to the operation of a municipal utility can have a positive impact for the city in several ways. Routine maintenance ensures a better, more reliable service for customers. Maintaining and promoting a trained, efficient work force leads to good operations. Accurate accounting, billing, operational, and other records helps city officials make sound operating decisions. Perhaps most importantly, and most overlooked by many cities, is that paying attention to the operation of the water and sewer systems reduces operating costs.